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might A majority of Americans feel the health care system does not work well for them, according to a new national public opinion survey released by CVS Health. The poll, conducted by Morning Consult for CVS Health in October 2017, surveyed a sample of 2,201 Americans about their views and experiences related to health care. The findings of the survey are detailed in a new report from CVS Health, The State of Health Care in the United States . An analysis of the survey results reveals a public sentiment that is at times paradoxical. Some of the notable findings include: Americans are dissatisfied with the health care system in general but are more content when it comes to their personal experience and health plan Over the past five years, more Americans (41 percent) believe health care in the U.S. has generally gotten worse than who believe it has gotten better (25 percent). However, when it comes to their own experience, a plurality (39 percent) say their own health care has largely remained the same over the last five years, and respondents are more likely to acknowledge it has gotten better (28 percent) than has gotten worse (23 percent) over the same period. Another high point for respondents is their health plan. A majority of insured respondents (83 percent) say they are somewhat or very satisfied with their coverage. Affordability remains the biggest opportunity to improve health care Less than a third of Americans feel the health care system is affordable. And of the respondents who say the health care system does not work well for them, the top reason cited by 65 percent is the health care system is too expensive. The affordability of health care, health insurance and prescription drugs are identified as the top three most serious and urgent concerns that need to be addressed. Americans want change but are skeptical decisions put patients first A large majority of Americans (73 percent) agree the health care system is in need of reform. A plurality (45 percent) favors reform that cuts regulations to encourage further innovation in the health care system. In contrast, 35 percent would like to see a more cautious approach that prioritizes stability and predictability. When it comes to how decisions are made in health care, few believe that patients are put ahead of profits. Only one in five think that decisions are made by putting patients first or by considering them equally with the bottom line. Younger adults 18-29, however, are nearly twice as likely to say decisions put patients first. The outlook for health care in the future is brighter Respondents say they are optimistic about the future state of the health care system, including a majority of parents (52 percent) who believe their children will have better health care than they did. They point to innovation as the reason, with 65 percent who say advances in health care will make lives safer, and 66 percent who say advances will make lives longer. Explore more about Americans health care perceptions in The State of Health Care in the United States . This survey was conducted online within the United States between October 19-23, 2017 among 2,201 adults aged 18+ by Morning Consult on behalf of CVS Health. Results from the survey have a margin of error of 2%. CVS Health Survey Reveals Majority of Americans Want Change to Improve the State of U.S. Health Care from CVS Health For more information about CVS Health s efforts to improve pharmacy care, visit our Health Care Delivery & Innovation information center and the CVS Health Impact Dashboard . And to stay informed about the most talked-about topics in health care, register for content alerts and our bi-weekly health care newsletter . 11.30.17 Related Articles On Target: What the New Hypertension Guidelines Mean New hypertension guidelines could mean lifestyle and medication changes for consumers. CVS Health tools and experts can help. 5 Things Pharmacists Do Beyond the Pharmacy Counter CVS pharmacists are on the front lines of health care and do much more for our patients than fill prescriptions. Supporting Better Health across the Nation: CVS Health Impact Dashboard Explore data at the national and state level in our new interactive dashboard. Related Press Releases 09.06.17 CVS Pharmacy Addressing Access, Affordability and Quality Care with Annual Free Health Screening Campaign 07.25.17 CVS Health Expands Clinical Affiliation with Cleveland Clinic to Increase Access to Patient-Centered Care and Improve Coordinated Health Care Delivery 04.18.17 Phoenix VA Health Care System, TriWest, and CVS Health Partner to Increase Veteran Access to Health Care Services 12.05.16 CVS Pharmacy and MinuteClinic Encourage Families to Get Their Flu Shots During National Influenza Vaccination Week 09.07.16 CVS Health Increasing Access to Health Care with Annual Project Health Campaign 08.22.16 CVS Health Research Institute Study Shows Value in Tailoring Medication Adherence Interventions to Specific Patient Populations for lavatory


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